AMC & IT Support
Ongoing technology support so your business keeps running smoothly — reactive support, retainers and Annual Maintenance Contracts.
The right level of support for your business
From ad-hoc fixes to a comprehensive annual contract — we offer support arrangements that fit different business needs.
Reactive IT Support
When something breaks or stops working, we resolve it promptly. Suitable for businesses with lower frequency IT needs.
Retainer Support
A block of monthly support hours for businesses that need regular but flexible technology assistance.
Annual Maintenance Contract (AMC)
A formal support agreement with defined response times, scheduled maintenance and a structured engagement for the year.
Dedicated Technology Partner
Ongoing strategic and operational technology support — we function as your external IT team.
A structured support agreement for the year
An AMC with SKiTS IT Consultancy gives your business a formal technology support structure — with defined response times, scheduled maintenance, and a single point of contact for all IT matters.
AMC agreements are customised to your business — the systems you use, the level of support you need, and the response times that matter to you.
Enquire About AMCWhat's typically included in an AMC
- Scheduled system maintenance and health checks
- Responsive support for technology issues
- Bug fixes and minor enhancements
- Security patches and updates
- Performance monitoring and optimisation
- User support and guidance
- Regular reporting on system status
- Priority response for critical issues
* Exact scope defined in individual AMC agreements based on your systems and requirements.
Why businesses choose structured IT support
Let's discuss your support requirement
Whether you need occasional help or a comprehensive annual contract — we'll put together the right arrangement.